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Privacy Notice

The concept of online privacy includes the right to decide what personal information you choose to submit online, and how that information will be used, if at all. To protect user privacy, HUD User follows Office of Management and Budget (OMB) recommendations and other suggestions regarding Internet privacy policy for Federal Government Web sites. In doing so, we strive to make users aware of the kinds of information we collect from them, explaining why we collect that information, how we use it, and whether it will be shared with others.

Information Collected Automatically
When users surf the HUD User Web site or associated Web sites, HUD User collects the following data for statistical purposes only:

  • the IP address from which users access our Web site;
  • the date and time of their visits;
  • the URLs of the pages that they view;
  • WAIS searches and retrievals, including search terms.

We use these statistics to make improvements to HUD User and related Web sites, not to identify individual users or their searches. We do not enable cookies to monitor usage or to gather users' personal information.

Information Collected via Correspondence with HUD User
Personal information submitted by a user in comments or questions via phone, fax, or e-mail is not distributed to parties outside of HUD User. Identifying information, such as name, e-mail address, and phone or fax number, is used only for responding to users' comments or questions, and is not made available for other purposes.

Information Collected via HUD User Web Store
Personal information supplied by a user when submitting an order via HUD User, phone, fax, or e-mail is used for fulfilling that order. This information may be used to notify customers of new products that may be of interest to them.

Information submitted through an order placed on the HUD User Web store is protected by the use of commercial encryption software. By using this software to create a secure environment for online information exchange, HUD User ensures that only authorized personnel can view personal information, such as credit card numbers.

HUD User does not enable cookies to monitor usage or to gather users' personal information; however, "session cookies" are used to aid in the selection of items on the HUD User Web store. To take full advantage of the shopping cart features on the HUD User Web store, users must have session cookies enabled on their browser. Session cookies disappear from the user's computer when an Internet session ends.

Definitions of Privacy Terms

  • Cookies: Cookies are small pieces of information that Web servers or pages store on a user's hard drive. There are two types of cookies: session cookies and persistent cookies. Both types of cookies allow Internet servers to "remember" specific information about a user. Web sites use them primarily to personalize their sites for individual users, to keep track of orders when users purchase products, and to target advertising toward users based on the information that they access. However, session cookies will "remember" that information for only as long as you explore a Web site during one "session", or visit to the Web site. Session cookies will not "remember" information about you when you return to the site for subsequent visits. However, persistent cookies will "remember" this information for more than one session. OMB has decided that persistent cookies should not be allowed on Government Web sites, except in "the most unusual of circumstances." HDU USER currently follows this recommendation.
  • Encryption: Encryption technology ensures the protection of personal information via private, secure transactions.HUD User now features an encryption service that ensures private, secure transactions for customers who submit electronic orders by credit card through the Web store.  This technology is provided by Verisign, the leading provider of Internet-based trust services and digital certificate solutions used by Web sites, electronic-commerce service providers, and individuals to conduct trusted and secure electronic commerce and communications over IP networks.

Security

Site security is the concept of monitoring network traffic to identify unauthorized attempts to upload or change information on HUD User's servers. In the case that suspicious activity of this sort arises, a user's personal information may be tracked to identify a possible threat. This is the only reason that HUD User will ever collect personal information and/or monitor user activity without asking permission or giving prior notice.

1 x American Housing Survey Metro Book, 1994, Buffalo1 x American Housing Survey Book, 1992, Housing Data Between the Censuses1 x American Housing Survey SMSA Files 1974-19781 x Final Comprehensive Report of the Freestanding Housing Voucher Demonstration, Vol. I: Report, 19901 x What We Know About Mortgage Lending Discrimination in America2 x American Housing Survey CINCH, 1980-1991, United States and Regions, Components of Inventory Change1 x Cityscape: Volume 18, Number 1, 2016: Contesting the Streets1 x American Housing Survey Metro Book, 1995, Columbus1 x American Housing Survey for the Baltimore Metropolitan Area: 20071 x Guidelines for the Evaluation and Control of Lead-Based Paint Hazards in Housing1 x Subprime Markets, the Role of GSEs, and Risk-Based Pricing1 x Baseline Assessment of Public Housing Desegregation Vol. 2 Case Studies1 x Metropolitan Area FactSheets - May 2013: San Jose - Sunnyvale - Santa Clara, CA1 x Guidelines for the Evaluation and Control of Lead-Based Paint Hazards in Housing Chapter 7 Update1 x American Housing Survey Book, 1991, United States2 x Annual Performance Plan FY 20071 x 2011 Housing Profile: Columbus, OH - American Housing Survey Fact Sheets1 x Frost Protected Shallow Foundations in Residential Construction Phase I, 1993*2 x A Picture of Subsidized Households in 1998: United States Summaries*1 x Where Are They Now?1 x Evidence Matters: Winter 20191 x Homes for Everyone: Universal Design Principles in Practice, 1996*1 x 2011 American Housing Survey Data Chart1 x Cityscape: Volume 19, Number 2, 20171 x Federal Programs to Help Homeless People, 19931 x U.S. Housing Market Conditions 2nd Quarter 20091 x AHS Microdata on Metropolitan Areas 1982 (datatape only)1 x American Housing Survey Metropolitan H170 Reports, 1991-19921 x Evidence Matters - Fall 20141 x 1998 Income Limits for "Low Income," "Very Low Income," and "Median Income," Diskette version (ascii) *1 x The Impact of CDBG Spending on Urban Neighborhoods1 x U.S. Housing Market Conditions: 1st Quarter 19981 x Rehabilitation Guidelines 1986: No. 2. Approval of Building Rehabilitation1 x American Housing Survey for the SACRAMENTO Metropolitan Area: 20041 x Cityscape - Volume 12, Number 1, 2010: HOPE VI1 x 2002 2002 Multifamily GSE Mortgage Data Sets on CD-ROM1 x American Housing Survey Metro Book, 1996, Seattle-Everett1 x Best Practices for Effecting the Rehabilitation of Affordable Housing Volume 2: Technical Analyses and Case Studies1 x "Cityscape: Fannie Mae and Freddie Mac in the Housing Finance System II" Vol.6 Is. 11 x U.S. Housing Market Conditions, 2nd Quarter 20101 x Promoting Housing Choice in HUD's Rental Assistance Programs, 19951 x American Housing Survey Metropolitan Data on CD ROM, 19981 x Ninth Report to Congress on the Manufactured Housing Program, 1996*1 x UMAN: Prescriptive Package Approach, 19961 x Cityscape - Volume 17, Number 2, 2015: Affordable, Accessible, Efficient Communities1 x A Pilot Study of Landlord Acceptance of Housing Choice Vouchers1 x 1999 Income Limits for "Low Income," "Very Low Income," and "Median Income," National (Printed Copy)*1 x HUD Five-Year Plan for Energy Efficiency, 19941 x Home Equity Conversion Mortgage Software Version 6.3, 19951 x Study of Multifamily Underwriting and the GSEs? Role in the Multifamily Market1 x Managing Maintenance in Public and Indian Housing, Maintenance Operations Manual, 1996*1 x A Picture of Subsidized Households 1998: Supplement on Incomes & Household Members*1 x Housing Research Delivered to Your Doorstep ... and Your Desktop1 x Rehabilitation Guidelines 1986: No. 7. Plumbing DWV Guideline for Residential Rehabilitation1 x Partner Satisfaction With HUD?s Performance: 2010 Survey Results and Trends Since 20051 x U.S Housing Market Conditions 4th Quarter 2010. February 20111 x American Housing Survey Book, 1993, United States1 x Status of HUD-Insured (or Held) Multifamily Rental Housing in 1995-Final Report1 x American Housing Survey National Microdata 1999 Table Generating Data Disk1 x Cost-Saving Construction Opportunities and the HOME Program: Making the Most of HOME Funds1 x Building Communities and New Markets for the New Century: 1998 Consolidated Report1 x American Housing Survey H170 82 to 831 x American Housing Survey H170 771 x The Low-Income Housing Tax Credit Program: National Survey of Property Owners1 x Technology Roadmap: Whole House and Building Process Redesign1 x 2011 Housing Profile: Atlanta-Sandy Springs-Marietta, GA - American Housing Survey Fact Sheets1 x The Impact of House Price Appreciation on Portfolio Composition and Savings1 x U.S. Housing Market Conditions 2nd Quarter 20081 x Cityscape: Volume 22, Number 3, 2020 - The Moving to Work Retrospective Evaluation1 x 2011 Housing Profile: United States - American Housing Survey Fact Sheets1 x American Housing Survey Book, 1992, U. S. Supplement Tables1 x Sequential Phased Displacement Cyclic Tests of Wood-frame Shear Walls with Various Openings and Base Restraint Configurations1 x Expanding the Nation's Supply of Affordable Housing: An Evaluation of the HOME Investment Partnerships Program1 x Public Housing Drug Elimination Program Resource Document: Case Studies, 19941 x Public Housing Drug Elimination Program Resource Document: Final Report, 19941 x Permanent Foundations Guide for Manufactured Housing: Software User's Guide (with three diskettes), 19961 x U.S. Housing Market Conditions: 2nd Qtr. August 20021 x Homeownership Gaps Among Low-Income and Minority Borrowers and Neighborhoods1 x A Picture of Subsidized Households, Vol. 7: Great Plains1 x Preparing for the "Big-One": Saving Lives Through Earthquake Mitigation in Los Angeles, California, 19951 x Privatization of Fannie Mae and Freddie Mac: Desirability and Feasibility, A HUD Report, 1996* 1 x ResearchWorks Volume 5 Number 8 - September 20081 x PATH Technology Roadmap: Energy Efficiency in Existing Homes1 x Retails Incubators- Information Service No.521 x U.S. Housing Market Conditions: 3rd Quarter 19981 x Updating The Low-Income Housing Tax Credit Database- Projects Placed In Service Through 20011 x Permanent Foundations Guide for Manufactured Housing 1996* (Note: Please limit orders to no more than total FIVE COPIES per month)1 x 2003 National GSE Single-Family and Multifamily Data Set(s) on CD-ROM1 x Field Evaluations and Recommendations for Steel Framed Homes: Jordan Commons Project, 1996*1 x Using Your HOME Dollars for Rental Production: A Planning Paper for Local Policy Makers1 x Evidence Matters - Fall 20161 x ResearchWorks Volume 2 Number 41 x Dynamics of Dependence: The Routes to Self-Sufficiency.1 x Cityscape - Volume 24, Number 3, 2022: Covid-19 And The Housing Markets1 x Redeveloping Brownfields: How States and Localities Use CDBG Funds*1 x American Housing Survey Book, 1991, U. S. Supplement Tables1 x Evidence Matters: Supporting Homeowners and Renters During Times of Disruption (Summer/Fall 2020)