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Privacy Notice

The concept of online privacy includes the right to decide what personal information you choose to submit online, and how that information will be used, if at all. To protect user privacy, HUD User follows Office of Management and Budget (OMB) recommendations and other suggestions regarding Internet privacy policy for Federal Government Web sites. In doing so, we strive to make users aware of the kinds of information we collect from them, explaining why we collect that information, how we use it, and whether it will be shared with others.

Information Collected Automatically
When users surf the HUD User Web site or associated Web sites, HUD User collects the following data for statistical purposes only:

  • the IP address from which users access our Web site;
  • the date and time of their visits;
  • the URLs of the pages that they view;
  • WAIS searches and retrievals, including search terms.

We use these statistics to make improvements to HUD User and related Web sites, not to identify individual users or their searches. We do not enable cookies to monitor usage or to gather users' personal information.

Information Collected via Correspondence with HUD User
Personal information submitted by a user in comments or questions via phone, fax, or e-mail is not distributed to parties outside of HUD User. Identifying information, such as name, e-mail address, and phone or fax number, is used only for responding to users' comments or questions, and is not made available for other purposes.

Information Collected via HUD User Web Store
Personal information supplied by a user when submitting an order via HUD User, phone, fax, or e-mail is used for fulfilling that order. This information may be used to notify customers of new products that may be of interest to them.

Information submitted through an order placed on the HUD User Web store is protected by the use of commercial encryption software. By using this software to create a secure environment for online information exchange, HUD User ensures that only authorized personnel can view personal information, such as credit card numbers.

HUD User does not enable cookies to monitor usage or to gather users' personal information; however, "session cookies" are used to aid in the selection of items on the HUD User Web store. To take full advantage of the shopping cart features on the HUD User Web store, users must have session cookies enabled on their browser. Session cookies disappear from the user's computer when an Internet session ends.

Definitions of Privacy Terms

  • Cookies: Cookies are small pieces of information that Web servers or pages store on a user's hard drive. There are two types of cookies: session cookies and persistent cookies. Both types of cookies allow Internet servers to "remember" specific information about a user. Web sites use them primarily to personalize their sites for individual users, to keep track of orders when users purchase products, and to target advertising toward users based on the information that they access. However, session cookies will "remember" that information for only as long as you explore a Web site during one "session", or visit to the Web site. Session cookies will not "remember" information about you when you return to the site for subsequent visits. However, persistent cookies will "remember" this information for more than one session. OMB has decided that persistent cookies should not be allowed on Government Web sites, except in "the most unusual of circumstances." HDU USER currently follows this recommendation.
  • Encryption: Encryption technology ensures the protection of personal information via private, secure transactions.HUD User now features an encryption service that ensures private, secure transactions for customers who submit electronic orders by credit card through the Web store.  This technology is provided by Verisign, the leading provider of Internet-based trust services and digital certificate solutions used by Web sites, electronic-commerce service providers, and individuals to conduct trusted and secure electronic commerce and communications over IP networks.

Security

Site security is the concept of monitoring network traffic to identify unauthorized attempts to upload or change information on HUD User's servers. In the case that suspicious activity of this sort arises, a user's personal information may be tracked to identify a possible threat. This is the only reason that HUD User will ever collect personal information and/or monitor user activity without asking permission or giving prior notice.

1 x 2011 Housing Profile: Los Angeles - Long Beach, CA - American Housing Survey Fact Sheets1 x Fair Housing Act Design Manual, Revision Sheets (order this version if you have the 1996 edition)1 x Reducing Home Building Costs with OVE Design and Construction1 x Cityscape: Volume 22, Number 1 2020 - Housing Tenure and Financial Security1 x American Housing Survey 2003 - CD ROM National Core and Supplement Microdata File1 x ResearchWorks Volume 4 Number 2, FEB 20071 x Evidence Matters - Summer/Fall 20151 x Profiles of GSE Mortgage Purchases in 1999 and 20001 x 2004 GSE Single Family National And Multifamily Census Tract Files1 x Cityscape: Volume 22, Number 3, 2020 - The Moving to Work Retrospective Evaluation1 x American Housing Survey Data Wall Chart 20051 x Wood Shear Walls with Corners1 x Research Maps (R-MAPS) Volume 2: Selected Research Data Sets for 1998, February 20011 x Cityscape - Vol. 16, No. 2, 2014: Form Follows Families: Evolution of U.S. Affordable Housing Design and Construction2 x Cityscape - Volume 17, Number 2, 2015: Affordable, Accessible, Efficient Communities1 x Why Not In Our Community? Removing Barriers to Affordable Housing (Febuary 2005)2 x "2001 American Housing Survey" Wall Chart (HUD)2 x Homelessness: Programs and the People They Serve- Summary Report3 x Rehabilitation Data Needs: A Building Industry Forum1 x 2002 State GSE Single-Family Census Tract Data Set(s) on CD-ROM1 x Homes for Everyone: Universal Design Principles in Practice, 1996*1 x U.S. Housing Market Conditions 4th Quarter 20081 x American Housing Survey for the Columbus Metropolitan Area: 20022 x American Housing Survey Book, 1992, What Is the American Housing Survey?*2 x Urban Research Monitor1 x 2011 Housing Profile: Birmingham - Hoover, AL - American Housing Survey Fact Sheets2 x 2011 Housing Profile: Charlotte - Gastonia - Conrad, NC - SC - American Housing Survey Fact Sheets1 x Recent House Price Trends and Homeownership Affordability1 x American Housing Survey Metro Book, 1990, Cincinnati1 x Evidence Matters - Summer 20162 x Office of Policy Development & Research Biennial Report FY 2013-20141 x ResearchWorks Volume 5 Number 7 - July/August 20083 x ResearchWorks Volume 1 Number 82 x 2003 Metropolitan Statistical Area GSE Single-Family Census Tract Data Set(s) on CD-ROM2 x ResearchWorks Volume 2 Number 62 x Evidence Matters - Summer 20171 x Technology Roadmap: Advanced Panelized Construction - 2003 Progress Report2 x 2011 American Housing Survey Data Chart1 x Partner Satisfaction With HUD?s Performance: 2010 Survey Results and Trends Since 20051 x Recent Research Results April/May 20031 x Cityscape - Volume 13, Number 3, 2011: CRIME AND URBAN FORM1 x Commentary on the Prescriptive Method for Residential Cold-Formed Steel Framing: First Edition, 1996*1 x American Housing Survey for the Los Angeles/Long Beach Metro Area 19991 x 1995 GSE Single-Family Census Tract Set of 6 Datatapes1 x Worst Case Housing Needs: 2017 Report To Congress1 x Model Energy Code Thermal Envelope Compliance Guide for 1 and 2 Family Dwellings 19941 x American Housing Survey Metropolitan Data on CD ROM, 19981 x 2001 National GSE Single-Family and Multifamily Data Set(s) on CD-ROM2 x Evidence Matters: Spring/Summer 20191 x Evaluation of the HOPE 3 Program: Final Report, 1996 1 x Annual Performace Plan FY 20081 x Where Are They Now?1 x ResearchWorks Volume 3 Number 4, April – 20061 x American Housing Survey for the ST. LOUIS Metropolitan Area: 20041 x American Housing Survey Metro Book, 1990, Kansas City1 x Retrofitting Apartment Buildings to Conserve Water1 x U.S. Housing Market Conditions 3rd Quarter, 20071 x 2011 Housing Profile: Cincinnati - Middleton, OH - KY - IN - American Housing Survey Fact Sheets1 x Seller Financing of Temporary Buydowns Part 1: Effects on Sale Prices of Homes1 x Status and Prospects of the Nonprofit Housing Sector, 1995*1 x 2007 GSE Single Family Census Tract Files by State1 x Innovative Rehabilitation Technologies: A State of the Art Overview, 1996*2 x Predicting Staying in or Leaving Permanent Supportive Housing That Serves Homeless People with Serious Mental Illness1 x American Housing Survey Metro Book, 1995, Chicago*1 x American Housing Survey Book, 1991, U. S. Supplement Tables1 x American Housing Survey for the Kansas City Metropolitan Area: 20021 x Cityscape: A Journal of Policy Development and Research, Vol. 2 No. 1 (February 1996)1 x American Housing Survey National Data 1995-1996 Data, Reports & Code Books 1995 National, 1995 Metro, 1996 Metro1 x Residential Market Research for Innovation- 2006 Technical Report Prepared for PATH3 x Evidence Matters - Winter 20161 x U.S. Housing Market Conditions, 4th Qtr 20051 x The Applicability of Housing First Models to Homeless Persons with Serious Mental Illness1 x American Housing Survey for the United States: 20033 x How HUD is Doing? Agency Performance As Judged By Its Partners1 x Annual Performance Plan Fiscal Year 20041 x American Housing Survey Book, 1995, United States, Revised1 x Minority-Serving Institutions of Higher Education: Developing Partnerships to Revitalize Communities1 x ResearchWorks Volume 6, Number 3 - March 20091 x Cityscape: Volume 18, Number 1, 2016: Contesting the Streets2 x Evidence Matters - Summer 20122 x PATH Technology Roadmap: Energy Efficiency in Existing Homes1 x Cityscape Volume 10 Number 1 - Policy Issues in Public and Assisted Housing1 x U.S. Housing Market Conditions 4th QTR 20041 x ResearchWorks Volume 6, Number 7 - July/August 20091 x Cityscape: A Journal of Policy Development and Research, Vol. 2 No. 2 (May 1996)1 x American Housing Survey Metro Book, 1993, Tampa-St. Petersburg*1 x ResearchWorks Volume 4 Number 7 July/August 20071 x Office of University Partnerships Programs and Grantees2 x Updating The Low-Income Housing Tax Credit Database- Projects Placed In Service Through 20011 x The Status of Building Regulations for Housing Rehabilitation, 1996*2 x Cityscape - Vol. 14, No. 3, 2012: Residential Mobility: Implications for Families and Communities1 x 2011 Housing Profile: Kansas City, MO - KS - American Housing Survey Fact Sheets1 x U.S. Housing Market Conditions 2nd Quarter 20081 x American Housing Survey for the Houston Metropolitan Area: 20071 x American Housing Survey for the Riverside-San Bernardino-Ontario Metropolitan Area: 20021 x Fannie Mae/Freddie Mac GSE State Single-Family Census Tract Data Set for 1999 (CD-ROM)*2 x Office of Policy Development & Research Biennial Report FY 2011-20121 x U.S. Housing Market Conditions 3rd Quarter 20102 x Guide to HUD USER Data Sets2 x ResearchWorks Volume 5 Number 2 - February 20081 x What We Know About Mortgage Lending Discrimination in America1 x Housing Problems and Needs of Native Hawaiians, 1996*1 x Cityscape, Volume 11, Number 2 - Regulatory Innovation and Affordable Housing1 x Evidence Matters - Spring 20151 x Mortgage Pricing Differentials Across Hispanic, Black, and White Households: Evidence from the American Housing Survey1 x American Housing Survey for the Tampa-St. Petersburg Metropolitan Area: 20071 x What Works! 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Supplement Tables1 x U.S. Housing Market Conditions 4th Quarter 20071 x 2011 Housing Profile: Dallas, Plano, Irving, TX - American Housing Survey Fact Sheets1 x 2002 State GSE Single-Family Census Tract Data Set(s) Files by Metropolitan Statistical Area on CD-ROM1 x ResearchWorks Volume 6, Number 5 - May 20091 x American Housing Survey For The Los Angeles - Long Beach Metro Area In 20031 x ResearchWorks Volume 5 Number 6 - June 20081 x 1997 State GSE Single-Family Census Tract Data Set(S) On IBM PC-Compatible Diskette1 x American Housing Survey for Selected Metropolitan Areas: Washington, DC, 19981 x ResearchWorks Volume 6, Number 6 - June 20091 x ResearchWorks Volume 1 Number 71 x An Estimate of Housing Discrimination Against Same-Sex Couples1 x Annual Performance Plan FY 20091 x Cityscape: Volume 18, Number 2, 2016: Borrower Beware1 x American Housing Survey H151 Supplement for U.S. IN 1985-19951 x 2011 Housing Profile: Forth Worth - Arlington, TX - American Housing Survey Fact Sheets1 x American Housing Survey for Selected Metropolitan Areas: Rochester, 19981 x Housing Finance Working Paper Series: The GSE's Funding of Affordable Loans: A 1999 Update 1 x Directory of Information Resources in Housing and Urban Development, Third Edition (Resource Guide), 19931 x Planning to Meet Local Housing Needs: The Role of HUD's Consolidated Planning Requirements in the 1990s1 x New Madrid Seismic Zone: Overview of Earthquake Hazard and Magnitude Assessment Based on Fragility of Historic Structures1 x Metropolitan Area FactSheets - May 2013: Oakland - Fremont - Hayward, CA2 x American Housing Survey Book, 1994, Metro Supplement Tables1 x Discrimination in Metropolitan Housing Markets: National Results from Phase 1 of the Housing Discrimination Study (HDS)2 x Cityscape - Volume 13, Number 1, 2011: DISCOVERING HOMELESSNESS1 x American Housing Survey for Selected Metropolitan Areas: Boston, 19981 x ResearchWorks Volume 1 Number 61 x Global Outlook, International Urban Research Monitor, April 20011 x Cityscape Volume 11, Number 1, 2009 - Lessons for the United States from Asian Nations2 x Improving Homeownership Opportunities for Hispanic Families: A Review of the Literature1 x American Housing Survey For The Philadelphia Metro Area In 20031 x Evidence Matters - Winter 20111 x Study of Multifamily Underwriting and the GSEs? Role in the Multifamily Market1 x Review of Selected Underwriting Guidelines to Identify Potential Barriers to Hispanic Homeownership1 x Office of Policy Development and Research: Transforming Knowledge into Policy1 x 1998 Income Limits for "Low Income," "Very Low Income," and "Median Income," National (Printed Copy)*1 x 2011 Housing Profile: Anaheim - Santa Ana, CA - American Housing Survey Fact Sheets1 x Housing Assistance and the Effects of Welfare Reform: Evidence from Connecticut and Minnesota 1 x Bringing Housing and Community Development Research Home To You (HUD User Brochure) - 20231 x What Works! In the empowerment Zones and Enterprise Communities: Volume II1 x Worst Case Housing Needs 20111 x Life Cycle Assessment Tools to Measure Environmental Impacts: Assessing Their Applicability to the Home Building Industry 1 x Guide to HUD User Data Sets - 20191 x ResearchWorks Volume 2 Number 71 x Evidence Matters: Supporting Homeowners and Renters During Times of Disruption (Summer/Fall 2020)1 x FieldWorks May/June 20031 x Guide to HUD USER Data Sets1 x Cityscape - Vol. 16, No. 1, 2014: Housing, Contexts, and the Well-being of Children and Youth1 x American Housing Survey for the HARTFORD Metropolitan Area: 20041 x American Housing Survey for the Miami-Ft. Lauderdale Metropolitan Area: 20071 x Partner Satisfaction with HUD's Performance: 2005 Survey Results and Trends since 20011 x Alternatives to Lumber and Plywood in Home Construction, 1993*1 x ResearchWorks Volume 4 Number 4 April 20071 x Worst Case Housing Needs: 2015 Report to Congress1 x Technology Roadmap: Whole House and Building Process Redesign1 x Case Study of Section 8 Rental Vouchers and Rental Certificates in Alameda County, California*1 x American Housing Survey for the United States in 20011 x 1998 HMDA Highlights (Housing Finance Working Paper Series), 19981 x U.S. Housing Market Conditions: 4th Quarter 19991 x The Low-Income Housing Tax Credit Program: National Survey of Property Owners1 x Studies on Privatizing Fannie Mae and Freddie Mac, 1996*1 x ResearchWorks Volume 1 Number 11 x Annual Performance Plan FY 20051 x ResearchWorks Volume 3 Number 21 x Evidence Matters - Fall 20131 x American Housing Survey for the PITTSBURGH Metropolitan Area: 20041 x MTCSupport Guidebook1 x Beyond Shelter: Building Communities of Opportunity: The United States Report for Habitat II, 1996*1 x The Uses of Discretionary Authority in the Tenant-Based Section 8 Program1 x Evidence Matters - Spring/Summer 20141 x Managing Maintenance in Indian Housing, Student Manual, 19962 x Principles for Inner City Neighborhood Design1 x ResearchWorks: Volume 7, Number 2, February/March 20101 x Housing Impact Analysis1 x Empowering Local Communities Through Leadership Development and Capacity Building1 x These Old Houses: 2001 (Issued February 2004)1 x ResearchWorks Volume 5, Number 10 - November 20081 x Homelessness: Programs and the People They Serve - Highlights Report1 x Residential Finance Survey: 2001 Census 2000 Special Reports Issued September 20051 x Mortgage Aggregate Accounting Software (Diskette) 19951 x Technology Roadmap: Whole House and Building Process Redesign - 2003 Progress Report1 x Cityscape - Volume 14, Number 1, 2012: AMERICAN HOUSING SURVEY1 x ResearchWorks Volume 2 Number 31 x Making Rental Housing Energy Efficient: Guide to Performing Energy Retrofit During Multifamily Property Rehabilitation, 1990*1 x A Pilot Study of Landlord Acceptance of Housing Choice Vouchers1 x HUD Public Housing Homeownership Training Manual...Moving up to the American Dream, 19971 x A Picture of Subsidized Households 1998: Supplement on Incomes & Household Members*1 x American Housing Survey for Selected Metropolitan Areas: Houston, 19981 x Practical Lessons: The 1998 National Symposium on Homelessness Research1 x Cityscape - Volume 17, Number 1, 2015: Urban Problems and Spatial Methods1 x U.S. Housing Market Conditions 1st Quarter 20101 x Fiscal Year 2003 Annual Performance Plan1 x ResearchWorks Volume 5 Number 9 - October 20081 x ResearchWorks Volume 1 Number 4 2004