Skip to main content

HUD User Home Page

HUD.GOV HUDUser.gov

Privacy Notice

The concept of online privacy includes the right to decide what personal information you choose to submit online, and how that information will be used, if at all. To protect user privacy, HUD User follows Office of Management and Budget (OMB) recommendations and other suggestions regarding Internet privacy policy for Federal Government Web sites. In doing so, we strive to make users aware of the kinds of information we collect from them, explaining why we collect that information, how we use it, and whether it will be shared with others.

Information Collected Automatically
When users surf the HUD User Web site or associated Web sites, HUD User collects the following data for statistical purposes only:

  • the IP address from which users access our Web site;
  • the date and time of their visits;
  • the URLs of the pages that they view;
  • WAIS searches and retrievals, including search terms.

We use these statistics to make improvements to HUD User and related Web sites, not to identify individual users or their searches. We do not enable cookies to monitor usage or to gather users' personal information.

Information Collected via Correspondence with HUD User
Personal information submitted by a user in comments or questions via phone, fax, or e-mail is not distributed to parties outside of HUD User. Identifying information, such as name, e-mail address, and phone or fax number, is used only for responding to users' comments or questions, and is not made available for other purposes.

Information Collected via HUD User Web Store
Personal information supplied by a user when submitting an order via HUD User, phone, fax, or e-mail is used for fulfilling that order. This information may be used to notify customers of new products that may be of interest to them.

Information submitted through an order placed on the HUD User Web store is protected by the use of commercial encryption software. By using this software to create a secure environment for online information exchange, HUD User ensures that only authorized personnel can view personal information, such as credit card numbers.

HUD User does not enable cookies to monitor usage or to gather users' personal information; however, "session cookies" are used to aid in the selection of items on the HUD User Web store. To take full advantage of the shopping cart features on the HUD User Web store, users must have session cookies enabled on their browser. Session cookies disappear from the user's computer when an Internet session ends.

Definitions of Privacy Terms

  • Cookies: Cookies are small pieces of information that Web servers or pages store on a user's hard drive. There are two types of cookies: session cookies and persistent cookies. Both types of cookies allow Internet servers to "remember" specific information about a user. Web sites use them primarily to personalize their sites for individual users, to keep track of orders when users purchase products, and to target advertising toward users based on the information that they access. However, session cookies will "remember" that information for only as long as you explore a Web site during one "session", or visit to the Web site. Session cookies will not "remember" information about you when you return to the site for subsequent visits. However, persistent cookies will "remember" this information for more than one session. OMB has decided that persistent cookies should not be allowed on Government Web sites, except in "the most unusual of circumstances." HDU USER currently follows this recommendation.
  • Encryption: Encryption technology ensures the protection of personal information via private, secure transactions.HUD User now features an encryption service that ensures private, secure transactions for customers who submit electronic orders by credit card through the Web store.  This technology is provided by Verisign, the leading provider of Internet-based trust services and digital certificate solutions used by Web sites, electronic-commerce service providers, and individuals to conduct trusted and secure electronic commerce and communications over IP networks.

Security

Site security is the concept of monitoring network traffic to identify unauthorized attempts to upload or change information on HUD User's servers. In the case that suspicious activity of this sort arises, a user's personal information may be tracked to identify a possible threat. This is the only reason that HUD User will ever collect personal information and/or monitor user activity without asking permission or giving prior notice.

1 x ResearchWorks Volume 4 Number 9 - October 20071 x 1993 GSE Single-Family Census Tract Set of 15 Datatapes1 x Effects Of The Conforming Loan Limit On Mortgage Markets: Final Report1 x American Housing Survey Book, 1991, Metro Supplement Tables1 x American Housing Survey for Fort Worth - Arlington Metropolitan Area: 20021 x Case Study of Section 8 Rental Vouchers and Rental Certificates in Alameda County, California*1 x Best Practices for Effecting the Rehabilitation of Affordable Housing Volume I: Framework and Findings2 x Alternative Framing Materials for Residential Construction: Three Case Studies,19941 x Cityscape: Volume 18, Number 2, 2016: Borrower Beware2 x 2011 Housing Profile: Charlotte - Gastonia - Conrad, NC - SC - American Housing Survey Fact Sheets1 x Urban Research Monitor1 x Evidence Matters - Summer 20121 x 2005 GSE Single Family Census Tract Files By MSA on CD-ROM1 x ResearchWorks Volume 1 Number 91 x AHS Microdata on Metropolitan Areas 1983 (datatape only)1 x 2002 State GSE Single-Family Census Tract Data Set(s) on CD-ROM1 x Annual Performance Plan FY 20051 x 1998 Income Limits for "Low Income," "Very Low Income," and "Median Income," National (Printed Copy)*1 x Evidence Matters: Supporting Homeowners and Renters During Times of Disruption (Summer/Fall 2020)1 x American Housing Survey Book, 1993, U. S. Supplement Tables2 x Cityscape: A Journal of Policy Development and Research Vol. 3, No. 3: Emerging Issues in Urban Development (June 1998)1 x 2007 American Housing Survey - Data Chart1 x ResearchWorks Volume 2 Number 101 x 1997 State GSE Single-Family Census Tract Data Set(S) On IBM PC-Compatible Diskette1 x Cityscape: Volume 20 Number 3, 2018 - Youth Homelessness1 x What Works! In the empowerment Zones and Enterprise Communities: Volume III1 x 2011 Housing Profile: Birmingham - Hoover, AL - American Housing Survey Fact Sheets1 x Analysis of State Qualified Allocation Plans for the Low-Income Housing Tax Credit Program1 x Metropolitan Area FactSheets - May 2013: St Louis, MO - IL1 x ResearchWorks Volume 5 Number 6 - June 20081 x Cityscape - Vol. 15, No. 3, 2013: Rental Assisstance and Crime1 x 2004 GSE Single Family Census Tract Files By State1 x Evidence Matters - Spring 20171 x Moving Up to the American Dream: From Public Housing to Private Homeownership, 19961 x Cityscape - Volume 24, Number 1, 2022: An Evaluation Of The Impact And Potential Of Opportunity Zones1 x "Cityscape: Fannie Mae and Freddie Mac in the Housing Finance System II" Vol.6 Is. 11 x ResearchWorks Volume 5 Number 8 - September 20081 x Evidence Matters - Spring 20131 x Evidence Matters Factory-Built Housing (Winter/Spring 2020)1 x Cityscape Volume 10 Number 2 (July 2008) - Homeownership Experience of Low-Income and Minority Households1 x American Housing Survey 2005 - National Files (CD ROM)1 x American Housing Survey National 1989-93 CD ROM (Revised 2/13/2006)1 x AHS Microdata on Metropolitan Areas 1982 (datatape only)1 x American Housing Survey, 1999, CD ROM1 x A Picture of Subsidized Households, Vol. 7: Great Plains1 x American Housing Survey for Phoenix Metropolitan Area: 20021 x "2001 American Housing Survey" Wall Chart (HUD)1 x American Housing Survey 2003 - CD ROM National Core and Supplement Microdata File1 x Residential Remodeling and Universal Design: Making Homes More Comfortable and Accessible, 19961 x Searching for Home: Mentally Ill Homeless People in America*1 x Evaluation of the Low-Income Housing Tax Credit, Final Report, 19911 x Rehabilitation Guidelines 1986: No. 6. Electrical Guideline for Residential Rehabilitation1 x Cityscape: Volume 19, Number 3, 2017 - Planning Livable Communities & The Family Options Study1 x Cityscape - Vol. 16, No. 3, 2014: American Neighborhoods: Inclusion and Exclusion1 x American Housing Survey Book, 1991, United States1 x HUD Public Housing Homeownership Training Manual...Moving up to the American Dream, 1997