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Privacy Notice

The concept of online privacy includes the right to decide what personal information you choose to submit online, and how that information will be used, if at all. To protect user privacy, HUD User follows Office of Management and Budget (OMB) recommendations and other suggestions regarding Internet privacy policy for Federal Government Web sites. In doing so, we strive to make users aware of the kinds of information we collect from them, explaining why we collect that information, how we use it, and whether it will be shared with others.

Information Collected Automatically
When users surf the HUD User Web site or associated Web sites, HUD User collects the following data for statistical purposes only:

  • the IP address from which users access our Web site;
  • the date and time of their visits;
  • the URLs of the pages that they view;
  • WAIS searches and retrievals, including search terms.

We use these statistics to make improvements to HUD User and related Web sites, not to identify individual users or their searches. We do not enable cookies to monitor usage or to gather users' personal information.

Information Collected via Correspondence with HUD User
Personal information submitted by a user in comments or questions via phone, fax, or e-mail is not distributed to parties outside of HUD User. Identifying information, such as name, e-mail address, and phone or fax number, is used only for responding to users' comments or questions, and is not made available for other purposes.

Information Collected via HUD User Web Store
Personal information supplied by a user when submitting an order via HUD User, phone, fax, or e-mail is used for fulfilling that order. This information may be used to notify customers of new products that may be of interest to them.

Information submitted through an order placed on the HUD User Web store is protected by the use of commercial encryption software. By using this software to create a secure environment for online information exchange, HUD User ensures that only authorized personnel can view personal information, such as credit card numbers.

HUD User does not enable cookies to monitor usage or to gather users' personal information; however, "session cookies" are used to aid in the selection of items on the HUD User Web store. To take full advantage of the shopping cart features on the HUD User Web store, users must have session cookies enabled on their browser. Session cookies disappear from the user's computer when an Internet session ends.

Definitions of Privacy Terms

  • Cookies: Cookies are small pieces of information that Web servers or pages store on a user's hard drive. There are two types of cookies: session cookies and persistent cookies. Both types of cookies allow Internet servers to "remember" specific information about a user. Web sites use them primarily to personalize their sites for individual users, to keep track of orders when users purchase products, and to target advertising toward users based on the information that they access. However, session cookies will "remember" that information for only as long as you explore a Web site during one "session", or visit to the Web site. Session cookies will not "remember" information about you when you return to the site for subsequent visits. However, persistent cookies will "remember" this information for more than one session. OMB has decided that persistent cookies should not be allowed on Government Web sites, except in "the most unusual of circumstances." HDU USER currently follows this recommendation.
  • Encryption: Encryption technology ensures the protection of personal information via private, secure transactions.HUD User now features an encryption service that ensures private, secure transactions for customers who submit electronic orders by credit card through the Web store.  This technology is provided by Verisign, the leading provider of Internet-based trust services and digital certificate solutions used by Web sites, electronic-commerce service providers, and individuals to conduct trusted and secure electronic commerce and communications over IP networks.

Security

Site security is the concept of monitoring network traffic to identify unauthorized attempts to upload or change information on HUD User's servers. In the case that suspicious activity of this sort arises, a user's personal information may be tracked to identify a possible threat. This is the only reason that HUD User will ever collect personal information and/or monitor user activity without asking permission or giving prior notice.

1 x American Housing Survey for the Washington Metropolitan Area: 20071 x 2003 National GSE Single-Family and Multifamily Data Set(s) on CD-ROM1 x A Picture of Subsidized Households, Vol. 11: Large Projects and Agencies*1 x Review of Selected Underwriting Guidelines to Identify Potential Barriers to Hispanic Homeownership1 x American Housing Survey for the Riverside-San Bernardino-Ontario Metropolitan Area: 20021 x American Housing Survey for Selected Metropolitan Areas: Birmingam, 19982 x 2011 Housing Profile: Birmingham - Hoover, AL - American Housing Survey Fact Sheets1 x Housing Needs of American Indians and Alaska Natives in Tribal Areas: A Report From the Assessment of American Indian, Alaska Native, and Native Hawaiian Housing Needs1 x U.S. Housing Market Conditions: 3rd Quarter 20112 x 1999 Income Limits for "Low Income," "Very Low Income," and "Median Income," Diskette version (ASCII and Excel) *1 x American Housing Survey 2003 Poster (Folded)2 x Metropolitan Area FactSheets - May 2013: San Francisco - San Mateo - Redwood City, CA1 x American Housing Survey Metro Book, 1996, Seattle-Everett1 x American Housing Survey Book, 1992, What Is the American Housing Survey?*1 x HUD Rehabilitation Energy Guidelines for Multi-Family Dwellings (Manual and Disk), 1996*1 x Assessment of Damage to Residential Buildings Caused by the Northridge Earthquake, 19941 x An Owners Guide to Energy Efficiency in Single Family Rental Housings, 19921 x American Housing Survey for the SACRAMENTO Metropolitan Area: 20041 x American Housing Survey Book, 1996, A Quality Profile*1 x Cityscape Volume 10 Number 3 - Design and Disaster: Higher Education Responds to Hurricane Katrina1 x Alternative Framing Materials for Residential Construction: Three Case Studies,19942 x Are You Remodeling a Multi-Family Building?, 19961 x Searching for Home: Mentally Ill Homeless People in America*1 x American Housing Survey Metro Book, 1995, Columbus1 x Permanent Foundations Guide for Manufactured Housing 1996* (Note: Please limit orders to no more than total FIVE COPIES per month)1 x Retrofitting Apartment Buildings to Conserve Water1 x A Blueprint for Action: A Resource for Promoting Home Modifications1 x Family Data on Subsidized Housing Projects - June 1995 (CD-ROM)1 x Beyond Shelter: Building Communities of Opportunity: The United States Report for Habitat II, 1996*1 x AHS Microdata on Metropolitan Areas 1982 (datatape only)1 x Using Your HOME Dollars for Rental Production: A Planning Paper for Local Policy Makers1 x American Housing Survey for the Tampa-St. Petersburg Metropolitan Area: 20072 x 2002 2002 Multifamily GSE Mortgage Data Sets on CD-ROM1 x American Housing Survey Metropolitan Data on CD ROM, 19981 x American Housing Survey CINCH, 1980-1991, United States and Regions, Components of Inventory Change1 x Fannie Mae/Freddie Mac GSE Single-Family and Multifamily Mortgage Data for 1995: National Set (CD-ROM) *1 x A Picture of Subsidized Households, Vol. 10: Northwest1 x Are You Remodeling a One- to Four-Family Dwelling?,1996,1 x American Housing Survey National Data 1995-1996 Data, Reports & Code Books 1995 National, 1995 Metro, 1996 Metro1 x 2011 Housing Profile: Columbus, OH - American Housing Survey Fact Sheets1 x Evaluation Of The Physical Condition Of Public Housing Stock. Volume 1 - Final Report1 x 2011 Housing Profile: Anaheim - Santa Ana, CA - American Housing Survey Fact Sheets2 x 1998 HMDA Highlights (Housing Finance Working Paper Series), 19981 x Overcoming Roadblocks on the Way to Work: Bridges to Work Field Report1 x Cityscape - Volume 17, Number 1, 2015: Urban Problems and Spatial Methods1 x Metropolitan Area FactSheets - May 2013: Virginia Beach - Norfolk - Newport News, VA1 x 2002 State GSE Single-Family Census Tract Data Set(s) on CD-ROM1 x The First-Time Homebuyer Education and Counseling Demonstration: Early Insights1 x A National Survey of Rehabilitation Enforcement Practices1 x U.S Housing Market Conditions 3rd Quarter 20061 x Trends in Worst Case Needs for Housing, 1978 - 1999: A Report to Congress on Worst Case Housing Needs1 x What We Know About Mortgage Lending Discrimination in America2 x 2011 American Housing Survey Data Chart1 x Adaptable Housing: A Technical Manual for Implementing Adaptable Dwelling Unit Specifications, 1987 *1 x Higher Ground: Faith Communities and Community Building1 x Fannie Mae/Freddie Mac GSE Single-Family and Multifamily Mortgage Data for 1993: National Set (CD-ROM) *1 x Worst Case Housing Needs 20111 x Quality Control for Rental Assistance Subsidies Determinations1 x Claim for Moving and Related Expenses2 x American Housing Survey Book, 1991, U. S. Supplement Tables3 x American Housing Survey Book, 1992, U. S. Supplement Tables1 x American Housing Survey Metro Book, 1995, Denver1 x Evidence Matters - Summer 20131 x New Markets: The Untapped Retail Buying Power In America's Inner Cities1 x Annual Performance Plan FY 20071 x Housing Finance Working Paper Series: The GSE's Funding of Affordable Loans: A 1999 Update 1 x American Housing Survey Book, 1993, U. S. Supplement Tables1 x American Housing Survey for Selected Metropolitan Areas: San Jose, 19983 x American Housing Survey for Selected Metropolitan Areas: New Port News-VA Beach-Norfolk, 19981 x 2002 State GSE Single-Family Census Tract Data Set(s) Files by Metropolitan Statistical Area on CD-ROM1 x A Picture of Subsidized Households, Vol. 8: Rocky Mountains1 x American Housing Survey Book, 1995, United States, Revised1 x American Housing Survey Tape Metro, 1987 (Choose EBCDIC or ASCII format)1 x 2007 GSE Single Family Census Tract Files By MSA1 x American Housing Survey For The New York Metro Area In 20031 x Building Communities and New Markets for the New Century: 1998 Consolidated Report1 x Cityscape - Vol. 15, No. 2, 2013: Mixed Messages on Mixed Incomes1 x Homes for Everyone: Universal Design Principles in Practice, 1996*1 x Rehabilitation Guidelines 1986: No. 2. Approval of Building Rehabilitation1 x Commentary on the Prescriptive Method for Residential Cold-Formed Steel Framing: First Edition, 1996*1 x 2011 Housing Profile: Dallas, Plano, Irving, TX - American Housing Survey Fact Sheets1 x Sequential Phased Displacement Tests of Wood-framed Shear Walls with Corners1 x Cityscape - Volume 23, Number 2, 2021: Double Issue, The Rental Assistance Demonstration And The Hispanic Housing Experience In The United States.1 x Putting the Pieces Together: Controlling Lead Hazards in the Nation's Housing: Report*1 x American Housing Survey Metro Book, 1995, Miami-Ft. Lauderdale1 x 2011 Housing Profile: Indianapolis - Carmel, IN - American Housing Survey Fact Sheets1 x Ideas That Work: Building Communities Through Homeownership1 x A Picture of Subsidized Households 1998: Supplement on Incomes & Household Members*1 x Worst Case Housing Needs 2007: A Report to Congress2 x Fair Housing Act Design Manual, Revision Sheets (order this version if you have the 1996 edition)1 x American Housing Survey 1997 National Microdata on CD-ROM1 x 2011 Housing Profile: Kansas City, MO - KS - American Housing Survey Fact Sheets1 x American Housing Survey Tape Metro, 1988 (Choose EBCDIC or ASCII format)1 x Metropolitan Area FactSheets - May 2013: Portland - Vancouver - Beaverton, OH - WA1 x American Housing Survey for the DENVER Metropolitan Area: 20041 x Fifth Annual National Preservation Awards: HUD Secretary's Award for Excellence in Historical Preservation, 20021 x Refinancing Premium,National Loan Limit, and Long-Term Care Premium Waiver for FHA's HECM Program1 x 2011 Housing Profile: Forth Worth - Arlington, TX - American Housing Survey Fact Sheets1 x American Housing Survey Metro Book, 1996, Sacramento1 x Evidence Matters - Summer 20161 x "2001 American Housing Survey" Wall Chart (HUD)1 x Rental Housing Discrimination on the Basis of Mental Disabilities: Results of Pilot Testing1 x Your One-Stop Resource for Housing and Community Development Research1 x American Housing Survey for the Kansas City Metropolitan Area: 20021 x U.S. Housing Market Conditions: 2nd Quarter 19981 x Characteristics of New Housing: 19961 x CDBG Formula Targeting to Community Development Need1 x Cityscape: A Journal of Policy Development and Research Vol. 4, No. 1: Multifamily Financing (July 1998)1 x U.S. Housing Market Conditions, 2nd Quarter, 20011 x What Works! In the empowerment Zones and Enterprise Communities: Volume III1 x 1997 State of the Cities*1 x The Residential Lead Desktop Reference Third Edition January 20011 x 2011 Housing Profile: Cleveland - Elyria - Mentor, OH - American Housing Survey Fact Sheets1 x Cityscape - Volume 24, Number 1, 2022: An Evaluation Of The Impact And Potential Of Opportunity Zones1 x American Housing Survey Book, 1992, Housing Data Between the Censuses1 x FieldWorks May/June 20031 x Assessing Property Value Impacts of Dispersed Housing Subsidy Programs: Final Report1 x Building Communities and New Markets: The 1998 Consolidated Report - Appendices1 x Studies on Privatizing Fannie Mae and Freddie Mac, 1996*1 x Guide to HUD User Data Sets - 20191 x Rehabilitation Guidelines 1980: No. 1. Setting and Adopting Standards for Building Rehabilitation1 x American Housing Survey Metro Book, 1994, Milwaukee1 x Cityscape: Volume 20, Number 2, 2018 - The Housing-Health Connection1 x U.S. Housing Market Conditions: 1st Quarter 19981 x 2007 American Housing Survey - Data Chart1 x A Builder's Guide to Marketable, Affordable, and Durable Entry-level Homes (MADE) To Last1 x Cost-Saving Construction Opportunities and the HOME Program: Making the Most of HOME Funds