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Privacy Notice

The concept of online privacy includes the right to decide what personal information you choose to submit online, and how that information will be used, if at all. To protect user privacy, HUD User follows Office of Management and Budget (OMB) recommendations and other suggestions regarding Internet privacy policy for Federal Government Web sites. In doing so, we strive to make users aware of the kinds of information we collect from them, explaining why we collect that information, how we use it, and whether it will be shared with others.

Information Collected Automatically
When users surf the HUD User Web site or associated Web sites, HUD User collects the following data for statistical purposes only:

  • the IP address from which users access our Web site;
  • the date and time of their visits;
  • the URLs of the pages that they view;
  • WAIS searches and retrievals, including search terms.

We use these statistics to make improvements to HUD User and related Web sites, not to identify individual users or their searches. We do not enable cookies to monitor usage or to gather users' personal information.

Information Collected via Correspondence with HUD User
Personal information submitted by a user in comments or questions via phone, fax, or e-mail is not distributed to parties outside of HUD User. Identifying information, such as name, e-mail address, and phone or fax number, is used only for responding to users' comments or questions, and is not made available for other purposes.

Information Collected via HUD User Web Store
Personal information supplied by a user when submitting an order via HUD User, phone, fax, or e-mail is used for fulfilling that order. This information may be used to notify customers of new products that may be of interest to them.

Information submitted through an order placed on the HUD User Web store is protected by the use of commercial encryption software. By using this software to create a secure environment for online information exchange, HUD User ensures that only authorized personnel can view personal information, such as credit card numbers.

HUD User does not enable cookies to monitor usage or to gather users' personal information; however, "session cookies" are used to aid in the selection of items on the HUD User Web store. To take full advantage of the shopping cart features on the HUD User Web store, users must have session cookies enabled on their browser. Session cookies disappear from the user's computer when an Internet session ends.

Definitions of Privacy Terms

  • Cookies: Cookies are small pieces of information that Web servers or pages store on a user's hard drive. There are two types of cookies: session cookies and persistent cookies. Both types of cookies allow Internet servers to "remember" specific information about a user. Web sites use them primarily to personalize their sites for individual users, to keep track of orders when users purchase products, and to target advertising toward users based on the information that they access. However, session cookies will "remember" that information for only as long as you explore a Web site during one "session", or visit to the Web site. Session cookies will not "remember" information about you when you return to the site for subsequent visits. However, persistent cookies will "remember" this information for more than one session. OMB has decided that persistent cookies should not be allowed on Government Web sites, except in "the most unusual of circumstances." HDU USER currently follows this recommendation.
  • Encryption: Encryption technology ensures the protection of personal information via private, secure transactions.HUD User now features an encryption service that ensures private, secure transactions for customers who submit electronic orders by credit card through the Web store.  This technology is provided by Verisign, the leading provider of Internet-based trust services and digital certificate solutions used by Web sites, electronic-commerce service providers, and individuals to conduct trusted and secure electronic commerce and communications over IP networks.

Security

Site security is the concept of monitoring network traffic to identify unauthorized attempts to upload or change information on HUD User's servers. In the case that suspicious activity of this sort arises, a user's personal information may be tracked to identify a possible threat. This is the only reason that HUD User will ever collect personal information and/or monitor user activity without asking permission or giving prior notice.

1 x HUD Public Housing Homeownership Training Manual...Moving up to the American Dream, 19971 x FieldWorks1 x Neighborhood Effects in Mortgage Default Risk2 x 2011 Housing Profile: Cleveland - Elyria - Mentor, OH - American Housing Survey Fact Sheets1 x Claim for Rental Assistance of Down Payment Assistance1 x American Housing Survey for the New YorK/Nassau/Suffolk/Orange Metro Area 19991 x Fannie Mae/Freddie Mac GSE Metro Statistical Area Data for 2000 (CD-ROM)*1 x Analysis of State Qualified Allocation Plans for the Low-Income Housing Tax Credit Program1 x Evidence Matters: Intersectionality of Youth Homelessness (Spring 2022)1 x American Housing Survey for the Baltimore Metropolitan Area: 20071 x Cityscape - Volume 17, Number 1, 2015: Urban Problems and Spatial Methods1 x ResearchWorks Volume 1 Number 61 x Random Digit Dialing Surveys: A Guide to Assist Larger Housing Agencies in Preparring Fair Market Rent Comments, 19981 x Study on Section 8 Voucher Success Rates: Volume II: Qualitative Study of Five Rural Areas1 x The Effect of Earthquakes on Manufactured Home Installation, 1996*2 x 2011 Housing Profile: Charlotte - Gastonia - Conrad, NC - SC - American Housing Survey Fact Sheets1 x U.S. Housing Market Conditions, 1st Quarter 20001 x American Housing Survey Tape Metro, 1990 (Choose EBCDIC or ASCII format)1 x Public Housing Reform Act (PHRA) Training Manual1 x Overall U-Values and Heating/Cooling Loads -- Manufactured Homes (Computer Package), 1992 *1 x Fair Housing Act Design Manual, Revision Sheets (order this version if you have the 1996 edition)1 x What Works! In the empowerment Zones and Enterprise Communities1 x Metropolitan Area FactSheets - May 2013: San Jose - Sunnyvale - Santa Clara, CA2 x 2004 National Awards for Planning the Secretary's Opportunity and Empowerment Award1 x American Housing Survey for the Columbus Metropolitan Area: 20021 x Homeownership and Affordable Housing: The Opportunities, 19911 x Scattered-Site Housing: Characteristics and Consequences, 1996*2 x ResearchWorks Volume 2 Number 51 x Fannie Mae/Freddie Mac Single-Family and Multifamily Mortgage Data for 1994 (Magnetic Tape)1 x ResearchWorks Volume 1 Number 4 20041 x American Housing Survey Book, 1993, U. S. Supplement Tables1 x American Housing Survey Metropolitan Data 1990-1992 CD-ROM1 x Why Not In Our Community? Removing Barriers to Affordable Housing (Febuary 2005)1 x The Distribution of Homeownership Gains During the 1990s Across Neighborhoods2 x 1998 Income Limits for "Low Income," "Very Low Income," and "Median Income," Diskette version (ascii) *1 x Escrow Management for Single-Family Residential Property: Phase 1 Report, 19911 x American Housing Survey for the Philadelphia Metro Area 19992 x American Housing Survey Metropolitan Data on CD ROM, 19981 x Are You Remodeling a Multi-Family Building?, 19961 x American Housing Survey for Selected Metropolitan Areas: Cincinnati, 19981 x ResearchWorks Volume 2 Number 81 x Southwest Housing Traditions: Design, Materials, Performance1 x Innovative Rehabilitation Technologies: A State of the Art Overview, 1996*1 x Preparing for the "Big-One": Saving Lives Through Earthquake Mitigation in Los Angeles, California, 19951 x Claim for Moving and Related Expenses2 x 2001 Multifamily GSE Mortgage Data Sets on CD-ROM1 x Evidence Matters: Evictions (Summer 2021)1 x Guide for the Implementation of PL 102-522 for Fire Alarm and Automatic Sprinkler Installations, 19961 x Cityscape - Vol. 15, No. 2, 2013: Mixed Messages on Mixed Incomes2 x 2011 Housing Profile: United States - American Housing Survey Fact Sheets1 x Metropolitan Area FactSheets - May 2013: Phoenix - Mesa - Scottsdale, AZ1 x 2003 Metropolitan Statistical Area GSE Single-Family Census Tract Data Set(s) on CD-ROM1 x American Housing Survey Book, 1991, Metro Supplement Tables1 x ResearchWorks Volume 5 Number 2 - February 20081 x ResearchWorks Volume 5, Number 10 - November 20081 x American Housing Survey, 1999, CD ROM1 x Rental Housing Assistance -- The Crisis Continues: The 1997 Report to Congress on Worst Case Housing Needs1 x Case Study of Section 8 Rental Vouchers and Rental Certificates in Alameda County, California*1 x Energy Performance Contracting for Public and Indian Housing: A Guide for Participants, 1992* 1 x Evidence Matters: Supporting Homeowners and Renters During Times of Disruption (Summer/Fall 2020)2 x U.S. Housing Market Conditions, 3rd Quarter 20091 x Building Communities and New Markets for the New Century: 1998 Consolidated Report2 x State of the Cities - 19981 x American Housing Survey For The New York Metro Area In 20031 x American Housing Survey Tape Metro, 1988 (Choose EBCDIC or ASCII format)1 x Manufactured Home Construction and Safety Standards (Part 3280) 1995*1 x A Picture of Subsidized Households in 1998: United States Summaries*1 x Working to End Homelessness: A Manual for States, 19911 x Federal Funds, Local Choices: An Evaluation of the CDBG Program, Vol. II: Methodological Appendix, 19951 x Housing Discrimination Study Data Tape (Computer Package), 19911 x American Housing Survey Metro Book, 1993, Fort Worth-Arlington1 x American Housing Survey 2002 - CD-ROM Metropolitan Statistical Areas (MSAS) Microdata Files1 x Evidence Matters Factory-Built Housing (Winter/Spring 2020)1 x Fannie Mae/Freddie Mac Single-Family and Multifamily Mortgage Data for 1995 (Magnetic Tape)1 x Stock and Asset Management in Public Housing, 1996*1 x American Housing Survey for Selected Metropolitan Areas: San Jose, 19981 x Cityscape - Volume 24, Number 3, 2022: Covid-19 And The Housing Markets1 x American Housing Survey Codebook, 1973 to 1993, Vol. I1 x American Housing Survey Book, 1992, Housing Data Between the Censuses1 x Subsidized Housing Projects' Geographic Codes, Form HUD-951 (CD-ROM), 1996 *1 x Cityscape - Volume 12, Number 1, 2010: HOPE VI1 x Annual Performance Plan FY 20051 x 2011 Housing Profile: Atlanta-Sandy Springs-Marietta, GA - American Housing Survey Fact Sheets1 x American Housing Survey for Selected Metropolitan Areas: San Francisco, 19981 x Study of the Success Rate of State CDBG Economic Development Loans, 1995*1 x American Housing Survey for the Anaheim-Santa Ana Metropolitan Area: 20021 x Strengthening Rural Economics: Programs that Target Promising Sectors of a Local Economy1 x American Housing Survey 2003 - CD ROM National Core and Supplement Microdata File1 x Accessory Dwelling Units: Case Study1 x American Housing Survey Tape Metro, 1987 (Choose EBCDIC or ASCII format)1 x Cityscape - Volume 24, Number 1, 2022: An Evaluation Of The Impact And Potential Of Opportunity Zones1 x Principles for Inner City Neighborhood Design1 x 1995 GSE Single-Family Census Tract Set of 6 Datatapes1 x Voucher Homeownership: Program Assessment Volume 21 x U.S. Housing Market Conditions: 2nd Quarter 19991 x U.S. Housing Market Conditions, 4th Quarter 19971 x Fannie Mae/Freddie Mac GSE Single-Family and Multifamily Mortgage Data for 1994: National Set (CD-ROM) *1 x American Housing Survey for the Riverside-San Bernardino-Ontario Metropolitan Area: 20021 x New Markets: The Untapped Retail Buying Power In America's Inner Cities1 x American Housing Survey for Milwaukee Metropolitan Area: 20021 x American Housing Survey for the INDIANAPOLIS Metropolitan Area: 20041 x Metropolitan Area FactSheets - May 2013: Sacramento - Arden - Arcade - Rosevell, CA1 x Rehabilitation Guidelines 1986: No. 9. Guideline for Structural Assessment1 x American Housing Survey CINCH, 1980-1991, United States and Regions, Components of Inventory Change1 x American Housing Survey for the United States: 20091 x Operation Bootstrap, Vol. II: Outcomes of Participation, 19941 x U.S. Housing Market Conditions, Fourth Quarter, 20001 x Higher Ground: Faith Communities and Community Building1 x University-Community Partnerships: Current Practices1 x Fannie Mae/Freddie Mac GSE State Single-Family Census Tract Data Set for 1999 (CD-ROM)*1 x A Guide to Deconstruction: An Overview of Destruction With a Focus on Community Development Opportunities1 x A Guide to Evaluating Crime Control of Programs in Public Housing* 1 x Frost Protected Shallow Foundations in Residential Construction Phase II, 1994 *1 x ResearchWorks Volume 1 Number 71 x Your One-Stop Resource for Housing and Community Development Research1 x Metropolitan Area FactSheets - May 2013: Virginia Beach - Norfolk - Newport News, VA1 x 2011 Housing Profile: Los Angeles - Long Beach, CA - American Housing Survey Fact Sheets1 x ResearchWorks Volume 1 Number 11 x UMAN: Prescriptive Package Approach, 19961 x 2002 State GSE Single-Family Census Tract Data Set(s) on CD-ROM1 x Studies on Privatizing Fannie Mae and Freddie Mac, 1996*1 x Performance and Planning Assessment of the Youth Apprenticeship Program, 1996 *1 x What We Know About Mortgage Lending Discrimination in America1 x The Status of Building Regulations for Housing Rehabilitation, 1996*