Skip to main content

HUD User Home Page

HUD.GOV HUDUser.gov

Privacy Notice

The concept of online privacy includes the right to decide what personal information you choose to submit online, and how that information will be used, if at all. To protect user privacy, HUD User follows Office of Management and Budget (OMB) recommendations and other suggestions regarding Internet privacy policy for Federal Government Web sites. In doing so, we strive to make users aware of the kinds of information we collect from them, explaining why we collect that information, how we use it, and whether it will be shared with others.

Information Collected Automatically
When users surf the HUD User Web site or associated Web sites, HUD User collects the following data for statistical purposes only:

  • the IP address from which users access our Web site;
  • the date and time of their visits;
  • the URLs of the pages that they view;
  • WAIS searches and retrievals, including search terms.

We use these statistics to make improvements to HUD User and related Web sites, not to identify individual users or their searches. We do not enable cookies to monitor usage or to gather users' personal information.

Information Collected via Correspondence with HUD User
Personal information submitted by a user in comments or questions via phone, fax, or e-mail is not distributed to parties outside of HUD User. Identifying information, such as name, e-mail address, and phone or fax number, is used only for responding to users' comments or questions, and is not made available for other purposes.

Information Collected via HUD User Web Store
Personal information supplied by a user when submitting an order via HUD User, phone, fax, or e-mail is used for fulfilling that order. This information may be used to notify customers of new products that may be of interest to them.

Information submitted through an order placed on the HUD User Web store is protected by the use of commercial encryption software. By using this software to create a secure environment for online information exchange, HUD User ensures that only authorized personnel can view personal information, such as credit card numbers.

HUD User does not enable cookies to monitor usage or to gather users' personal information; however, "session cookies" are used to aid in the selection of items on the HUD User Web store. To take full advantage of the shopping cart features on the HUD User Web store, users must have session cookies enabled on their browser. Session cookies disappear from the user's computer when an Internet session ends.

Definitions of Privacy Terms

  • Cookies: Cookies are small pieces of information that Web servers or pages store on a user's hard drive. There are two types of cookies: session cookies and persistent cookies. Both types of cookies allow Internet servers to "remember" specific information about a user. Web sites use them primarily to personalize their sites for individual users, to keep track of orders when users purchase products, and to target advertising toward users based on the information that they access. However, session cookies will "remember" that information for only as long as you explore a Web site during one "session", or visit to the Web site. Session cookies will not "remember" information about you when you return to the site for subsequent visits. However, persistent cookies will "remember" this information for more than one session. OMB has decided that persistent cookies should not be allowed on Government Web sites, except in "the most unusual of circumstances." HDU USER currently follows this recommendation.
  • Encryption: Encryption technology ensures the protection of personal information via private, secure transactions.HUD User now features an encryption service that ensures private, secure transactions for customers who submit electronic orders by credit card through the Web store.  This technology is provided by Verisign, the leading provider of Internet-based trust services and digital certificate solutions used by Web sites, electronic-commerce service providers, and individuals to conduct trusted and secure electronic commerce and communications over IP networks.

Security

Site security is the concept of monitoring network traffic to identify unauthorized attempts to upload or change information on HUD User's servers. In the case that suspicious activity of this sort arises, a user's personal information may be tracked to identify a possible threat. This is the only reason that HUD User will ever collect personal information and/or monitor user activity without asking permission or giving prior notice.

1 x Subprime Markets, the Role of GSEs, and Risk-Based Pricing2 x 1998 HMDA Highlights (Housing Finance Working Paper Series), 19982 x Cityscape: Volume 21 Number 1, 2019 - The Fair Housing Act at 501 x American Housing Survey for the United States in 20011 x University-Community Partnerships: Current Practices1 x Fannie Mae/Freddie Mac GSE Metro Statistical Area Data for 2000 (CD-ROM)*1 x 2001 Income Limits for "Low Income," "Very Low Income," and "Median Income," National (Printed Copy)*2 x ResearchWorks Volume 2 Number 31 x A Community Guide To Basic And Cost-Saving Construction In The American Southwest1 x U.S. Housing Market Conditions 2nd Quarter 20061 x Evidence Matters: Evictions (Summer 2021)1 x 1998 Income Limits for "Low Income," "Very Low Income," and "Median Income," Diskette version (ascii) *1 x 2007 American Housing Survey - Data Chart1 x U.S. Housing Market Conditions 1st Quarter 20101 x Cityscape - Volume 17, Number 2, 2015: Affordable, Accessible, Efficient Communities2 x American Housing Survey Book, 1991, United States1 x Worst Case Housing Needs: 2017 Report To Congress1 x Annual Performance Plan Fiscal Year 20062 x ResearchWorks Volume 2 Number 21 x Cityscape: Volume 19, Number 2, 20171 x ResearchWorks Volume 5, Number 10 - November 20081 x American Housing Survey For The New York Metro Area In 20033 x ResearchWorks Volume 2 Number 41 x American Housing Survey Book, 1994, Metro Supplement Tables1 x National Housing Quality: Quality Assurance System for Wood Framing Contractors1 x Alternatives to Lumber and Plywood in Home Construction, 1993*1 x American Housing Survey for Selected Metropolitan Areas: San Francisco, 19981 x American Housing Survey Data Wall Chart 20052 x American Housing Survey Data Wall Chart 1999 (folded)1 x Evidence Matters - Fall 20131 x American Housing Survey Book, 1992, What Is the American Housing Survey?*1 x HUD's Office of Policy Development & Research Biennial Report FY 2017-20181 x A Picture of Subsidized Households, Vol. 5: Midwest1 x Claim for Rental Assistance of Down Payment Assistance1 x Cityscape: Volume 22, Number 1 2020 - Housing Tenure and Financial Security1 x American Housing Survey for the New YorK/Nassau/Suffolk/Orange Metro Area 19992 x American Housing Survey Book, 1993, U. S. Supplement Tables1 x American Housing Survey Metro Book, 1993, Boston1 x U.S. Housing Market Conditions: 2nd Qtr. August 20021 x Evidence Matters - Fall 20161 x AHS Microdata on Metropolitan Areas 1998 (CD ROM)1 x ResearchWorks Volume 3 Number 5 May - 20061 x Cityscape: Volume 20 Number 3, 2018 - Youth Homelessness1 x 1997 State of the Cities*1 x American Housing Survey Metro Book, 1993, Tampa-St. Petersburg*1 x Empowering Local Communities Through Leadership Development and Capacity Building1 x Evidence Matters - Fall 20141 x Evidence Matters. Institutional Investors In Housing (Winter 2023)1 x ResearchWorks Volume 7 Number 1 - December/January 20101 x A Guide to Deconstruction: An Overview of Destruction With a Focus on Community Development Opportunities1 x Cityscape, Volume 11, Number 3 - Immigration1 x Cityscape: Volume 19, Number 3, 2017 - Planning Livable Communities & The Family Options Study1 x 2011 Housing Profile: Atlanta-Sandy Springs-Marietta, GA - American Housing Survey Fact Sheets1 x Fannie Mae/Freddie Mac GSE Multifamily Mortgage Data Diskette Set for 2000 (CD-ROM)*2 x Cityscape: A Journal of Policy Development and Research Vol. 4, No. 1: Multifamily Financing (July 1998)1 x Assessment of Damage to Residential Buildings Caused by the Northridge Earthquake, 19941 x 2005 GSE Single Family Census Tract Files by MSA1 x American Housing Survey for the SAN ANTONIO Metropolitan Area: 20041 x Adaptable Housing: A Technical Manual for Implementing Adaptable Dwelling Unit Specifications, 1987 *1 x Fannie Mae/Freddie Mac GSE State Single-Family Census Tract Data Set for 2000 (CD-ROM)*2 x Cityscape: A Journal of Policy Development and Research Vol. 15, No. 11 x ResearchWorks Volume 6 Number 4, April 20091 x American Housing Survey For The United States 2005 (Book)1 x ResearchWorks Volume 1 Number 71 x Cityscape: Volume 18, Number 1, 2016: Contesting the Streets1 x ResearchWorks Volume 3 Number 6 June - 20062 x Cityscape - Volume 24, Number 1, 2022: An Evaluation Of The Impact And Potential Of Opportunity Zones1 x Worst Case Housing Needs 2009: A Report to Congress1 x 2011 Housing Profile: Cleveland - Elyria - Mentor, OH - American Housing Survey Fact Sheets1 x Claim for Fixed Payment in Lieu of Payment for Actual Moving and Related Expenses1 x PATH Technology Roadmap: Energy Efficiency in Existing Homes1 x 2002 State GSE Single-Family Census Tract Data Set(s) Files by Metropolitan Statistical Area on CD-ROM1 x Global Outlook, International Urban Research Monitor, April 20011 x ResearchWorks Volume 2 Number 61 x Cityscape Volume 9 Number 11 x ResearchWorks Volume 4 Number 5 May 20071 x Housing Finance Working Paper Series: The GSE's Funding of Affordable Loans: A 1999 Update 1 x American Housing Survey for the Anaheim-Santa Ana Metropolitan Area: 20021 x Cityscape Volume 10 Number 2 (July 2008) - Homeownership Experience of Low-Income and Minority Households1 x 2006 GSE Single Family National and Multifamily Census Tract Files (2 CD'S)1 x ResearchWorks Volume 5 Number 8 - September 20081 x American Housing Survey 2005 - National Files (CD ROM)1 x U.S. Housing Market Conditions 1st Quarter 20091 x Effects Of The Conforming Loan Limit On Mortgage Markets: Final Report1 x American Housing Survey for Selected Metropolitan Areas: Washington, DC, 19981 x 2002 State GSE Single-Family Census Tract Data Set(s) on CD-ROM1 x 2007 GSE Single Family Census Tract Files by State1 x 2011 Housing Profile: Denver, CO - American Housing Survey Fact Sheets1 x American Housing Survey Metropolitan Data on CD ROM, 19981 x American Housing Survey for the INDIANAPOLIS Metropolitan Area: 20041 x Evidence Matters - Fall 20121 x American Housing Survey Book, 1992, U. S. Supplement Tables1 x Housing Finance Working Paper Series: An Analysis of GSE Purchasing of Mortgages for African-American Borrowers and their Neighborhoods1 x Rehabilitation Guidelines 1986: No. 2. Approval of Building Rehabilitation1 x Best Practices for Effecting the Rehabilitation of Affordable Housing Volume 2: Technical Analyses and Case Studies1 x Evidence Matters Factory-Built Housing (Winter/Spring 2020)1 x American Housing Survey for Selected Metropolitan Areas: Birmingam, 19981 x What Works! In the empowerment Zones and Enterprise Communities: Volume III1 x Supplement to the American Housing Survey, 19951 x US Housing Market Conditions 2nd Qtr 20041 x American Housing Survey for the ATLANTA Metropolitan Area: 20041 x Evidence Matters - Winter 20151 x 2001 Multifamily GSE Mortgage Data Sets on CD-ROM1 x Evidence Matters: Intersectionality of Youth Homelessness (Spring 2022)1 x ResearchWorks Volume 4 Number 2, FEB 20071 x American Housing Survey for Selected Metropolitan Areas: San Jose, 19981 x 2005 GSE Single Family National And Multifamily Census Tract Files on CD-ROM1 x Promoting Self-Sufficiency in Public Housing; Urban Policy Brief No. 3, 1996*1 x American Housing Survey for the CLEVELAND Metropolitan Area: 20041 x A Builder's Guide to Marketable, Affordable, and Durable Entry-level Homes (MADE) To Last1 x What Part Of Solution Are You? Rbc Brochure1 x Interim Assessment of the Empowerment Zones and Enterprise Communities (EZ/EC) Program: A Progress Report Appendices1 x Cityscape: Volume 20, Number 2, 2018 - The Housing-Health Connection1 x Cityscape, Volume 11, Number 2 - Regulatory Innovation and Affordable Housing1 x Cityscape Volume 11, Number 1, 2009 - Lessons for the United States from Asian Nations1 x American Housing Survey, 1999, CD ROM1 x AHS Microdata on Metropolitan Areas 1984-87 (CD ROM)